Note This section is intended for advanced computer users. If you are not comfortable with advanced troubleshooting, ask someone for help or contact Support. For information about how to contact Support, see the Microsoft Help and Support contact information Web site:
The reset command is available in the IP context of the NetShell utility. Follow these steps to use the reset command to reset TCP/IP manually:
1. To open a command prompt, click Start and then click Run. Copy and paste (or type) the following command in the Open box and then press ENTER:
2. At the command prompt, copy and paste (or type) the following command and then press ENTER:
netsh int ip reset c:\resetlog.txt
Note If you do not want to specify a directory path for the log file, use the following command:
netsh int ip reset resetlog.txt
3. Reboot the computer.